Consign with ReSee - FAQ
How do I sell a product on ReSee?
Submitting your pieces you wish to sell on ReSee is very easy!
By E-mail
You can always send us your pieces on concierge@resee.com. Our Sell With Us team will get back to you with a price proposal for you to review. Please provide the following details for our team to give you the best offer: pictures of the piece(s), brand, size, any defects it might have.
By WhatsApp
You can also send photos of pieces you would like to sell to our Concierge team via WhatsApp at +33 6 66 78 86 58.
From there, we will get back to you with a price proposal. Upon your acceptance of our proposal, we will send you the ReSee seller contract to be signed by both you and ReSee. Next, you will be required to ship your items to our Paris office. Then, we begin the ReSee process.
How do I make a seller appointment with ReSee?
You may book an appointment directly through our online website calendar at 'book an appointment'. You can also contact us to book an in-person appointment, drop-off your items at our showroom, set up a phone call, or simply submit pieces via email or WhatsApp.
What is the selling procedure?
Once your pieces are priced and approved, we take care of everything through the ReSee process. All pieces will undergo a thorough condition and authentication process, after which they will be photographed in-house, all product information will be researched and written by our Copywriting Team and finally they will be published on our website.
Which products can I sell on ReSee?
We sell luxury ready-to-wear, couture, handbags, accessories, fine jewelry and home objects.
Which brands can I sell on ReSee?
ReSee is known for its unique curation, so please consult our accepted list of designers.
What is ReSee's commission rate?
ReSee offers full 60% commission of the price excluding taxes for ready-to-wear, accessories & vintage objects. When it comes to handbags and fine jewelry, we are highly competitive to sell your pieces, therefore contact us for a consultation.
How much will I receive once my products sells?
You will receive the full commission amount minus any applicable dry-cleaning or repair fees.
Does my product get authenticated before getting put online?
Yes, each piece is subject to quality control and authentication by our experts upon arrival at our headquarters.
What information should I provide for my article?
When submitting your items or contacting us, additional information concerning your pieces is greatly appreciated. For example the season, runway, material or anything special about the piece.
Is it necessary to provide a proof of authenticity or invoice of my product?
It is not mandatory to provide proof of authenticity or an invoice for your item(s). All products will be reviewed by our authenticity team upon reception. However all authenticity documents you could provide (invoice, certificate, CITES,...) will be very useful. You may be contacted if we have any questions.
How will I be paid when my piece(s) sells?
All payments will be made on a virtual ReSee wallet. This is simply a holding place to visualize your seller profits until they become available for transfer.
Your ReSee wallet will be accessible at all times in your Seller Account under 'My Wallet'. To set up your wallet, all you need to do is click on the link on that page and you will be redirected to our payment partner's platform to complete your profile. You will be required to fill in your personal information as well as some banking documents requested depending on the location of your chosen bank.
How quickly will I receive my payment?
All ReSee Seller Profits will become available to transfer to your chosen bank account 30 days after the sale of your piece(s).
My product was declined, why?
ReSee operates with a specific curation. If your piece was declined, it means it does not fit in our current curation.
From which countries do you accept consignments?
ReSee accepts consignments globally. Please feel free to contact us.
How do I ship my product to ReSee?
We ship worldwide with DHL Express. ReSee currently offers at-home pickup services all year round in Paris, London, Milan, Monaco, Zurich and Geneva. This service is available twice a year in New York and Los Angeles. Our team is onhand to make shipping as easy as possible, simply contact us.
Can I send my article(s) by messenger?
Yes, we offer messenger services for a fee of 15-40 euros within Paris and London.
Can I drop off my article(s) at the showroom?
You could drop off your items at our Paris showroom. Please select the "drop off " option in your seller dashboard's proposal.
How long does it take for my product(s) to be online?
Our current processing time is within one month.
Partnerships for professionals
If you are interested in working with us, please send us an email.
